Privacy Policy

This Privacy Policy applies to information processed by CitySocializer in connection with your access to and use of the Services. It does not apply to information collected by third parties that are not directly under our control, including other members you may meet offline, or external sites linked from the Services.

We collect information in the following ways:

We use the information we collect to:

• Provide, operate, and improve the Services, including authenticating users, creating and managing Socials, processing RSVPs, and enabling chat and notification features.
• Personalize your experience, such as recommending relevant Socials, reminding you about upcoming events, and saving your preferences.
• Facilitate communication between members and deliver transactional updates, announcements, surveys, or service-related messages.
• Support community safety and trust by enforcing our Terms of Service, investigating reports, and deterring fraud, spam, or abuse.
• Analyze performance, debug issues, and maintain the reliability of our infrastructure using aggregated or pseudonymized analytics.
• Process membership payments, account upgrades, and renewals through our payment partners.
• Comply with legal obligations, protect our rights, and respond to law enforcement requests consistent with applicable law.

We disclose information in the following circumstances:

• With Other Members: Your profile, display name, Social participation, and attendee lists are visible to members who complete their profiles. Chat content is visible only to members who RSVP’d to the same Social as you or who are participating in the same Group Chat.
• Service Providers: We share only the minimum necessary information with vendors that help us deliver the Services, including Supabase (authentication, database, storage), Vercel (hosting), Firebase Cloud Messaging (push notifications), Cloudflare (image handling), email delivery platforms, analytics/monitoring tools such as New Relic, and customer support tools. These providers process information on our behalf under contractual obligations to safeguard your data.
• Payment Provider: Membership or digital purchase information is handled by our Merchant of Record, who processes payments, refunds, invoicing, and tax compliance.
• Compliance and Safety: We may disclose information if we believe it is reasonably necessary to comply with law, regulation, legal process, or governmental request; to enforce our Terms; or to protect the rights, property, or safety of CitySocializer, our members, or the public.
• Business Transfers: In the event of a merger, acquisition, financing, restructuring, or sale of assets, we may transfer information to the relevant third party, subject to this Policy and any successor privacy commitments.
• With Your Consent: We may share information for any other purpose disclosed to you at the time of collection when you provide consent.

We do not sell personal information for monetary consideration.

We and our partners use cookies, SDKs, web beacons, and similar technologies to operate the Services, keep sessions secure, and understand how members engage with the platform. You can adjust your browser settings to refuse or delete cookies; however, certain features may not function properly without them. Where required by law, we will provide additional notices or obtain consent for non-essential cookies.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce agreements. We may retain limited information (such as email addresses, enforcement records, or transaction summaries) after account closure to prevent fraud, maintain security, or meet record-keeping requirements.

We implement technical and organizational measures designed to protect personal information, including encryption in transit, access controls, environment isolation, monitoring, and regular review of our infrastructure and code. Despite our efforts, no system is completely secure. We encourage you to use strong passwords, enable multi-factor authentication where available, and promptly notify us of any suspected security issues.

Our Services are operated from the United States and may be supported by providers with infrastructure in other jurisdictions. By using the Services, you acknowledge that your information may be transferred to, stored in, or processed in countries outside your place of residence. We take steps to ensure appropriate safeguards for cross-border transfers consistent with applicable data protection laws.

Depending on your location and applicable law, you may have certain rights regarding your personal information:

• Account Controls: You can access and update most account details directly within your profile settings, including editing Social content and managing notification preferences.
• Marketing Preferences: You may opt out of promotional emails by following the unsubscribe instructions in those communications or adjusting your in-app settings. We may still send transactional or service messages.
• Notifications: Manage in-app, email, and push notification preferences within the Services or through your device settings.
• Data Access, Portability, or Deletion: You can request a copy of your information, ask us to correct inaccuracies, or seek deletion of your account by contacting us. We may retain certain data as permitted by law or needed for legitimate business purposes.
• Do Not Track: Our Services currently do not respond to "Do Not Track" signals. You may use browser or operating system controls to limit certain tracking.

We may need to verify your identity before responding to some requests and may decline requests that are unlawful or would adversely affect the rights of others.

The Services are intended for individuals 18 years and older. We do not knowingly collect personal information from anyone under 18.

If we learn that we have collected information from a minor, we will take reasonable steps to delete it. If you believe a minor has provided us with personal information, please contact us.

The Services may contain links to third-party websites, integrations, or features that are not controlled by CitySocializer. This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through the platform.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy, posting a notice within the Services, or sending you a direct communication. Your continued use of the Services after an update constitutes acceptance of the revised policy.

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us through the in-app Help section or by email at: support@citysocializer.com

We will respond consistent with applicable data protection laws.